By Dean Waye & Alan Gonsenhauser
Every boardroom wants an “AI strategy.”
They’re making a mistake.
AI can’t create strategy. It can only repeat what already worked.
Here’s why that matters, and what to do instead.
The Machine Gives You Yesterday’s Answer
AI is trained on the past. It predicts the most probable next thing.
That’s terribly useful for analysts. And just terrible for strategists.
Strategy isn’t about finding the consensus answer. It’s about having a different answer that works.
When everyone uses AI for strategy, everyone gets broadly same strategies. That’s called commoditization. Commoditization kills profits.
You don’t want to be average.
Average doesn’t win.
AI is a Brilliant Analyst
AI is incredibly powerful.
Just use it right.
AI excels at:
- Generating dozens of campaign concepts for you to choose from
- Analyzing customer feedback at scale
- Running A/B tests faster than humans ever could
- Finding patterns in data you’d never spot manually
It handles the “what is” so you can focus on “what if.”
That’s valuable. But it’s not strategy. It’s convergence, not divergence.
Strategy is Still Human Work
Real strategy requires imagination.
It means connecting ideas that don’t obviously connect. It means asking questions the data can’t answer yet. It means having the courage to pursue something that might not work.
AI can’t do that. It doesn’t have intuition. It doesn’t take risks.
The strategist’s job is to pick the non-obvious path. To see around corners. To make the imaginative leap.
You can’t automate imagination.
How to Be a Centaur CMO
The best approach? Partner with AI. Don’t let it replace you.
Here’s your new playbook:
Protect Your Originals
Create space for humans to challenge the machine’s “optimal” answer. The most interesting ideas often look wrong at first.
Use AI as Your Research Department
Let it handle the heavy lifting on data analysis, competitive research, and generating initial concepts. Then apply human humor, cynicism, weirdness and judgment to what matters.
Master the Art of Prompting
The quality of your question determines the quality of the output. Learn to ask interesting questions.
Make Customers the Creators
Use AI as a platform for customer co-creation, not just internal efficiency. Let them imagine alongside you.
The New Economics
This changes how you should spend money.
Spend less on junior analysts. AI can do most of that work.
Spend more on senior creative thinkers. The ones who can see what the machine can’t. Hire them, rent them, or unleash and protect the ones you managed to keep.
Budget for imagination. Set aside R&D money for ideas that look weird but might be brilliant.
Don’t Abdicate
Using AI as your strategist isn’t advanced. It’s giving up.
The machine will always give you a probable answer. But competitive advantage lives in the improbable.
Your job isn’t to follow the map AI gives you.
Your job is to draw a new one.